Thriving Times - Law Firm Management

The humble file review is still viewed by many firms of solicitors as a costly administrative burden. However, with a slight shift...

Business success is driven by consistent, repeatable systems. At the heart of every successful Law Firm is a high, consistent standard of...

Client expectations are increasing. What experience do your clients have with you and your firm? To use the analogy of flying, does...

Love them or loathe them, file reviews for law firms are here to stay. And irrespective of opinion, Outcome 7.8 requires that...

Client complaints are still increasing. SRA, Law Society, other experts and The Press refer to “managing complaints more effectively”. Wouldn’t it be...